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New Website: Policy Review Committee

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  Our latest project has just been completed! The Policy Review Committee for Patents, Copyright and Conflict of Interest is charged with reviewing and rewriting the University’s policies on patents, copyright, and conflict of interest to be aligned and supportive of improving the ability of our faculty to work productively with external partners and effectively […]

Winter Recess Support Hours 2015

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Full technical and functional assistance for all systems, hardware, and software supported by FIS will end at 5:00 PM on Wednesday, December 23, 2015 and resume at 8:00 AM on Monday, January 4, 2016. As in prior years, only emergency technical and functional support will be available during the Winter Recess and will not include […]

Worst Passwords of 2015: Look Familiar?

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A list of the Worst Passwords of 2015 was published this month by SplashData, a company specializing in password management software. If your passwords are among the those listed or similar, it might be time to consider creating and utilizing stronger passwords. FIS has multiple Knowledge Base articles to assist with the creation of secure […]

Welcome Maya Bayer to FIS!

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We are pleased to announce that Maya Bayer accepted a position as a Web Developer in FIS Technical Services effective January 25, 2016. Maya holds a Bachelor’s Degree in Physics from the University of Algiers. She previously worked for MetaTechnical as the Chief Web Designer and Front-end Web Developer. Maya’s responsibilities include design and maintenance of […]

Free Up Space on your Smartphone

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For smartphone users, storage limits can be quickly and easily reached, especially the longer you own a specific device. To control this, consider making some of these tips, as profiled by Mashable, part of your smartphone routine. Determine Your Storage Capacity A helpful first step in reclaiming your smartphone’s storage space is assessing your phone’s […]

TIL: 6 Common Social Media Platforms

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Welcome to the TIL (Today I Learned) blog series about social and tech industry trends that affect your everyday life. Today, we delve into a few of the many social media platforms! Currently, most websites have a social aspect to them. Yelp reviewers are connected to each other through shared locations and the comments section of a […]

Updated: The FBI vs. Apple: What You Should Know

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The FBI and Apple are currently locked in a legal battle surrounding the iPhone left behind by one of the San Bernardino mass shooting suspects, Syed Farook. Stay informed with FIS on the timeline, details, and stakes in the world of cybersecurity in this pivotal case. Browse the Article Introduction What Is a Backdoor? What […]

Phishing: Don’t Get Caught on the Hook

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One of the most common methods that cybercriminals use to gain sensitive information is known as ‘phishing’. Phishing occurs when you receive a message requesting personal information (social security number, email address, birthday, etc.) that appears to come from a reputable source (your bank, business, etc.). Phishing attacks come in different types (spear phishing, whaling, […]

New Website: Global Operations Support

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Our latest project has just been completed! The Global Operations Support website exists to provide guidance and support to faculty and staff who will be either conducting work outside the United States or are coordinating international work domestically on behalf of the University. You will find information on travel, conducting research, business processes, international payment […]

Congratulations Matt & Chynna!

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We are pleased to announce that Matthew Yoschak has been promoted to Lead Systems Engineer in Server Computing, and Chynna Sherry has been promoted to Senior Support Analyst in Customer Support!   In Matt’s eight years of service with FIS, he has implemented and maintained numerous high visibility projects that are critical to our success. […]

Productivity Apps for iOS and Android

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Spring cleaning season is upon us! Perhaps your inbox could benefit from some downsizing and organization. Maybe you’re interested in optimizing your smartphone’s performance to suit your lifestyle. Here are some of the best productivity apps included in the FIS App Catalog to help freshen up your smartphone and your outlook on productivity this spring. […]

FIS Tops the List in HDI Elite 50

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FIS has been ranked the #2 Support Center for Overall Customer Satisfaction during the 2016 HDI Conference! FIS has been listed among the top support centers worldwide on the HDI Elite 50 list for a fourth year in a row! HDI is a worldwide professional association and certification body for the technical service and support industry. […]

2nd Annual Staff & Faculty Picnic A Success!

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The 2nd Annual Staff & Faculty Appreciation Picnic kicked off today at noon with music, food and prizes! We rounded up a few of the best #pittpicnic posts and videos from Twitter, Instagram and Facebook! Thank you staff & faculty for making Pitt such a special place. I hope everyone had a great time today! […]

Online Meetings with Skype for Business

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Skype for Business online meetings provide audio, video, and web conferencing with the ability to schedule a meeting in advance or start one at any time. You can join a meeting through the calendar invite, meeting reminder or the Skype for Business client all while on your smartphone, tablet, or PC. Skype for Business (formerly, […]

Welcome Garrett Liebenguth to FIS!

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FIS is pleased to announce that Garrett Liebenguth has accepted a full time Systems Engineer position in Technical Services effective May 23rd, 2016. Garrett joined FIS as a Systems Engineer contractor on March 21st, and was previously a Infrastructure Engineer supporting various technologies at Red Square Systems and AllCovered. Garrett holds a Bachelor’s of Science […]

New Website: Academic & Research Visitors

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Check out our latest website launch! The University hosts visitors from academia, private and public sectors, industry, and government to participate in research, educational and other scholarly activities. The Academic & Research Visitors website exists to provide assistance to visitors before and during their stay as well as assistance to University faculty and staff when […]

Welcome Adam Ringer to FIS!

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FIS is pleased to announce that Adam Ringer has accepted a permanent full-time Senior Systems Administrator position in Technical Services effective Monday, July 25th. His responsibilities will focus on client systems administration, hosted virtual desktop management, Group Policy configuration management, software packaging and deployment, operating systems deployment, mobile device management, scripting, and network printer administration […]

Senior System Engineer, Stephen Koch, speaks at VMWorld2016

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  The VMWorld2016 conference is an international meeting ground for business and technology professionals involved in achieving strides toward virtualization. Held in Las Vegas over five days, VMWorld US hosts over 23,000 professionals from all over the United States representing organizations big and small. The conference is attended by corporate sponsors including Cisco, IBM, Dell, HP, VMware, Intel and more. […]

TIL: 8 Internet Acronyms

New Website: Institutional Research

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Check out our latest website launch! The Office of Institutional Research collects and analyzes information about the University that supports the data-driven decisions of the University’s executive administration, the University community, and external agencies. The Institutional Research’s website exists to provide access to the University’s Factbook, common data sets, and tuition and fees. The new […]
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