We are pleased to announce that Justin Eidenmiller has joined FIS Technical Services from the University’s Facilities Management department, effective August 5th. Justin will be joining our Operations team as a Support Analyst. His responsibilities include analyzing and troubleshooting technical support requests, user documentation creation, customer training, and ITIL process management. Justin graduated from DCI […]
Welcome Justin Eidenmiller to FIS!
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Welcome Nick Contis to FIS
We are pleased to announce that Nick Contis has joined FIS technical services from the University’s Facilities Management department, effective August 5th. Nick will be joining our Applications team as a Business Analyst. His responsibilities will include application development, code review and third-party system support. Nick obtained both a Bachelor’s and Masters of Information Sciences […]
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National Cybersecurity Awareness Month
It begins with an email looking innocently enough. You click on the link believing it is from a colleague or perhaps from your IT administrators. You are then taken to a site asking for your email address and password. This seems ordinary. After all, it seems like all websites these days require login information. What […]
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Cybersecurity Tips
In honor of October being National Cybersecurity Awareness Month, here are a few tips from the National Cyber Security Alliance. 1. Keep a Clean Machine Having the latest security software, web browser, and operating system is the best defense against viruses, malware, and other online threats. Mobile phones and tablets need regular updating, too. 2. […]
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Coffee Break Q&A
Coffee Break Q&A, hosted by FIS Technical Services, provides a casual setting and conversational approach to learning about office technology available at Pitt. Our Q&A sessions are held monthly in the FIS offices in the Cathedral of Learning. Coffee and light refreshments are included. The current Q&A topic is Collaboration Tools and includes an overview […]
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Commercial Partnerships Website
The Commercial Partnerships website is a resource for connecting University of Pittsburgh suppliers and other commercial partners to the University Community. These partnerships often include personal purchase discounts, as well as helping to establish scholarships, fund academic programs, support curriculum development, provide career advancement opportunities, and other benefits. The Commercial Partnerships team can also help […]
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In Memory of Rich Welsh
Richard S. Welsh March 1, 1963 – November 19, 2019 Rich worked at Pitt for over 25 years; 17 of those dedicated to FIS. Rich was an excellent leader and an innovative developer. He was always there to guide his team through challenging projects and problem solving, and would lend a helping hand no […]
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Congratulations James Van Poolen
We are pleased to announce that James Van Poolen has been promoted from Support Analyst to Systems Administrator. Over the past five years, James has been delivering outstanding technical support to our business partners as a member of our support team. In fact, his support was so incredible that James was named the 2017 National […]
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Congratulations Allan Stewart
Congratulations to Allan “Stu” Stewart for being selected as the Pittsburgh 2019-2020 HDI Best Service and Support Technician award recipient! This prestigious award is given to a desktop support professional in the Pittsburgh area who is well-rounded in technical aptitude, team orientation, and customer service skills. The recipient has a positive attitude and enthusiasm and […]
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Announcing Pitt Information Technology
Vice Chancellor and Chief Information Officer Mark Henderson is pleased to announce that the University’s Computing Services & Systems Development and Financial Information Systems groups are combining their talents and services to form one IT organization: Pitt Information Technology. This alignment is a significant first step in implementing a new IT Vision and Strategy to […]
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